Sales Shark Academy

Privacy Policy

Effective immediately, Sales Shark Academy ("we", "us", "our") is committed to protecting your privacy and complying with A2P messaging rules. This Privacy Policy explains what information we collect, how we use it, and your rights.

Where SMS is used, we follow A2P consent, disclosure, and opt-out requirements. We will never share your phone number for third-party marketing without explicit consent.

Information We Collect

We collect information you provide directly (name, email, postal address, phone number, payment details), information automatically collected (device, usage, IP address, cookies), and information from third parties and partners.

  • Account and contact details (name, email, phone)
  • Payment and transaction information
  • Communications and support correspondence
  • Usage data and analytics (pages viewed, device info)
  • SMS metadata (timestamp, carrier info) — not message content unless you send it to us

How We Use Information

We use information to provide and improve services, process transactions, communicate with you (including SMS where you have consented), personalize content, prevent fraud, and comply with legal obligations.

  • Provide, operate, and maintain our services
  • Process enrollments, payments, and deliver course materials
  • Send transactional and service messages (account notices, billing, security alerts)
  • Send marketing messages only if you have provided clear opt-in consent
  • Analyze usage to improve the platform

Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal data. While we strive to protect data, no system is fully secure—report incidents to us immediately. We retain personal data only as long as necessary for the purposes described, subject to legal and contractual obligations.

  • Security measures: encryption, access controls, and logging
  • Retention: account data retained while account is active and for a limited period after closure to meet legal obligations
  • Deletion: users may request deletion; we will remove or anonymize data unless retention is required by law

Data Sharing & Third Parties

We do not sell your personal information. We may share data with service providers and subprocessors who perform services on our behalf under contract and only as needed. We may disclose information to comply with laws, protect rights, or respond to legal requests.

  • Service providers: payment processors, hosting, analytics, messaging vendors
  • Legal and safety: when required by law or to protect rights
  • Affiliates and business transfers: in connection with mergers or sales (with notice)

SMS Data Compliance & Consent

By providing your mobile number and checking any opt-in box, you explicitly consent to receive automated and/or recurring informational and marketing text messages (A2P) from Sales Shark Academy at the number provided. Message frequency varies by program. Msg & data rates may apply.

Opt-Out: You may opt out at any time by replying STOP, texting 'STOP', or following other clear opt-out instructions in the message; after opt-out we will stop sending marketing messages but may send transactional messages required for account or safety purposes.

Non-Sharing Statement: We do not sell or share your phone number with third parties for their own marketing purposes without your explicit separate consent. We share phone numbers only with trusted service providers to send messages on our behalf and under contractual limitations.

Recordkeeping: We will maintain records demonstrating the consent you provided (including timestamp and consent language) to support A2P compliance.

Cookies & Tracking

We and our partners use cookies, web beacons, and similar technologies to operate the site, analyze use, and provide personalized content and ads. You can control cookies via browser settings and opt‑out tools provided in our cookie banner or privacy controls.

  • Essential cookies: required for site functionality
  • Analytics: to measure and improve site performance
  • Advertising: with consent, to personalize offers

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, restrict processing, and object to certain processing. To exercise these rights (including deleting your phone number or withdrawing SMS consent), contact us using the Contact Information section. We will verify requests and respond within applicable legal timeframes.

  • Access: request a copy of your data
  • Correction: ask us to correct inaccurate data
  • Deletion: request removal, subject to legal exceptions
  • Opt-out: withdraw marketing or SMS consent at any time

Changes To This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will provide notice by posting the updated policy with a new effective date and, where appropriate, by notifying users directly (email or in‐product). Continued use after changes constitutes acceptance of the updated policy.

International Transfers & Legal

Your information may be transferred to, stored, and processed in countries other than your own where our service providers operate. We take steps to ensure appropriate safeguards are in place. Legal requests for data by law enforcement or regulators will be complied with where required by law, subject to applicable notice and protections.

    Contact Information & Updates

    For questions, to exercise data rights, or to withdraw SMS consent, contact: Email: [email protected]. Include details of your request and your preferred contact method. We will respond within applicable legal timeframes.

    For urgent SMS or privacy concerns, include the phone number involved and any relevant timestamps.